Privacy & Security Policy

Our Commitment to your Privacy

Adaa values and respects the concern of our customers and visitors to our website MyAdaa.com regarding their personal information and security.

Our Privacy and Security Policy ("Privacy Policy") is intended to protect your privacy and provide a safe and secure environment for your shopping experience. This Privacy Policy applies to our website namely, www.myadaa.com.

Currently, Adaa does not have any affiliates, nor is it linked to any other company of similar nature. Adaa is solely registered and owned in Canada.

This privacy policy (this “Policy”) describes the personal information we may collect from you, the purposes for which we collect it, how we use it and when we may share it with third parties. This Policy also describes the choices you can make about how we collect, use and disclose your information and how Adaa is committed to protect your information. Adaa will not collect, use or disclose your personal information other than in compliance with this Policy.

By using the www.myadaa.com website and/or making online purchases of products, you agree to the terms and conditions of Adaa’s Policy. If our Policy changes in the future, we will notify our customers and website users of any such changes by posting an updated policy on our website. Following the posting of such changes, your continued use of the www.myadaa.com website will constitute your acceptance of these changes and you will be bound by such changes. If you do not continue to use the www.myadaa.com website following a change to our Policy but take no other action with respect to your personal information, our use of that information will remain subject to our Policy as it was in effect prior to the change. You are responsible for regularly reviewing this Policy and any changes thereto. Please also read our Terms of Use for our Website. Your use of our Website constitutes your agreement to its Terms and Conditions.

Our Privacy Policy

Kind of Information Collected:

Visitors to the website can access some areas of the website without submitting any kind of personal information. Adaa only collects the information when a visitor chooses to register as a frequent user, complete their profile, give product feedback, purchase of items, shipping of the purchased items online, contact us, request information or assistance through the website, complete an entry form to participate in a contest, promotion or survey online. As a result of these actions, you might supply us with personal information, such as your name, e-mail and postal addresses, phone number(s), credit card information, names of people to whom purchases have been shipped, including address and telephone numbers, product interest information and financial information and in certain circumstances, your opinions and individual preferences. We may also maintain a record of your product interests and acquire information about you from our present and future affiliates or divisions. Please note that you have the right and authority to provide any information and that it is under your warranty and discretion only. The operation of the website also involves collection of IP Addresses, browser or operating system information, data on advertisements or links on which you click, and the websites that you visit before or after you visit the website. Such information is maintained by Adaa or service providers acting on behalf of Adaa.

Adaa’s website is directed for use by adults. Adaa does not knowingly collect any personal information from children. Those under age 13 should not use Adaa’s website or provide Adaa with any personal information.

Purpose of Collected information:

The collected user information is used by Adaa internally, separately or in combination with pre-existing information for the following purposes:

To process your order and to answer questions about the status of your order as requested;
To send you or your friends, relatives or associates, products that you have ordered;
To maintain contact with you and provide you with ongoing personalized service;
To communicate with you (via e-mail, post or otherwise) and provide you with promotional materials and additional information regarding our products, services, surveys, contests, promotions and special offers. As provided below, you may always choose not to receive promotional materials or marketing information;
To help us learn more about your shopping preferences and conduct marketing and performance research;
To assist us in measuring our customer service, measuring our performance and to help us improve our shopping experiences and product offerings;
To customize your user experience on our website;
To maintain the website;
To enforce our Terms of use or comply with its Privacy Policy.

The user information collected on the website may be stored and processed in Canada or abroad.

Disclosure of your Information:

When you visit or purchase products on the www.myadaa.com website, participate in a contest, survey, promotion or special offer, we use your personal information to communicate with you (whether by e-mail, post or otherwise) and provide you with promotional materials and additional information about our products, services, contests, promotions and special offers that may be of interest to you, or collect and use that information subject to and for other purposes contemplated by this Policy.

We do not sell or rent your personal information to non-affiliated third parties except as permitted by law.

Adaa may disclose you personally identifiable information to some of our subsidiaries and to third party partners whom we occasionally hire to provide services on our behalf including support services, website services, delivering promotional materials, answering customer questions about our products and services. Adaa only provides this information to those third party partners for them to deliver us the services or deliver it on our behalf to our customers. They are contractually obligated to keep any such information strictly confidential and are contractually prohibited to use that personal information for any purpose other than the services we ask them to perform.

We reserve the right to disclose your personal information as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Adaa.

Adaa’s website may contain links to websites operated by third parties. These websites may collect your personal information. This Policy does not apply to the practices of third parties and Adaa does not assume any responsibility for, and by using this website and/or accessing a third party’s website from this website you release Adaa of any responsibility for, the actions, practices and omissions of third parties. Please check the privacy policy at each site you visit.

Exercising choices about receiving promotional communication:

Adaa will communicate with you only if you want to hear from Adaa.
If you wish to unsubscribe from Adaa email services, please use the 'Unsubscribe' link situated at the bottom of any promotional message email you receive from Adaa.

Cookies and usage of cookies by Adaa on Adaa's website:

We may use "cookies" to collect or log certain information. A cookie is a small piece of information that a website stores on a personal computer and which it can later retrieve. We may use cookies for some administrative purposes, for example, to store our customers' preferences for certain kinds of products or to store a password so that you do not have to input it every time you visit our website. The cookies will Not contain information that will enable anyone to contact our customers via telephone, email, or any other means. If our customers are uncomfortable with the use of cookie technology, they can set their browsers to refuse cookies. Certain of our services, however, could be dependent on cookies and our customers may disable those services by refusing cookies.

Accessibility of or Editing your personal information or make inquiries regarding this Policy to Adaa

Adaa will ensure that the personal information it collects is as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used. You are entitled to access and correct/edit your personal information collected by us. In order to make such a change, you can Log In to your www.myadaa.com user account using your email and password and make changes in your account. The changes can only be made to the existing user account if you are already registered as a user on www.myadaa.com. If you have further questions regarding the same you can email us at info@myadaa.com and please allow a turnaround time of up to 7 business days.

Duration of retaining personal information:

We will keep your personal information only as long as is reasonably necessary for the purposes described in this Policy or such longer period as may be required by applicable law.

Protection and Security of your Information:

Our website uses SSL or "Secure Sockets Layer," an industry standard security protocol. When you click on "Place Order," you will connect with our secure server. SSL sends your browser information that "encrypts" your order, changing all the information that you send back into a code that is extremely difficult to decipher. In fact, despite the impression the news media may have given, there has not been a single documented case of fraud involving the interception of a credit card number transmitted via a secure server over the Internet to date!
Hence, this web site is secured with a verified Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.

Besides that, we have adopted appropriate measures to ensure the confidentiality of your personally identifiable information collected thru the website and to safeguard this personally identifiable information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, in light of, among other things, the sensitivity of the information and the purposes for which it is to be used. Furthermore, each and every Adaa employee, mandatory or agent must abide by this Policy.

However, the internet can never be a safe place for personal information and it can never be completely private and secure. The users should understand that any information or communication you send to the website may be read by others involved in maintaining this website. In the event of a breach of the confidentiality or security of your personal information, we will notify you as necessary and to the extent possible so you can take appropriate protective steps. Unless you indicate otherwise, we may notify you under such circumstances using the email address you provided to us when you registered with our Website.

If you have any more questions regarding privacy or security please contact info@myadaa.com.

Last update: May 1st, 2012